Refund Policy

1. Introduction

At Arrow Cloud Tech, we strive to provide high-quality SaaS solutions and customer satisfaction. This Refund Policy outlines the terms and conditions for requesting a refund for our services.

2. Eligibility for Refunds

Refunds may be considered for subscription fees if requested within 14 days of the initial purchase, provided you have not used a significant portion of the service or received substantial value.

3. Refund Process

To request a refund, contact our support team at support@arrowcloud.tech with your account details and reason for the request. We will review your request and notify you of the outcome within 7 business days.

4. Non-Refundable Items

The following are not eligible for refunds:

• Fees paid after the 14-day period
• Services that have been fully delivered or consumed
• Custom development, consulting, or setup fees

5. Late or Missing Refunds

If you have not received a refund after approval, please check your bank account or contact your payment provider. If you still have not received your refund, contact us at support@arrowcloud.tech.

6. Changes to This Policy

We may update this Refund Policy from time to time. Continued use of our services constitutes acceptance of the updated policy.

7. Contact

For questions about this Refund Policy, contact us at support@arrowcloud.tech.